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Privacy Policy

Last updated: [02/08/2024]

  1. Introduction

Welcome to Learning is Hard (“we”, “our”, or “us”). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website (www.learningishard.ie) and our business training services.

  1. Information We Collect

We may collect the following types of personal data:

  • Name and contact details
  • Company information
  • Training course preferences and history
  • Payment information
  • Website usage data
  1. How We Use Your Information

We use your personal data to:

  • Provide and improve our training services
  • Process payments and manage your account
  • Communicate with you about our services
  • Comply with legal obligations
  1. Legal Basis for Processing

We process your data based on:

  • Your consent
  • Performance of a contract
  • Our legitimate interests
  • Legal obligations
  1. Data Sharing and Transfers

We may share your data with:

  • Service providers who assist in our operations
  • Legal and regulatory authorities when required

We do not transfer your data outside the European Economic Area (EEA) without ensuring appropriate safeguards are in place.

  1. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing, accidental loss, destruction, or damage.

  1. Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Erase your data (in certain circumstances)
  • Restrict processing
  • Data portability
  • Object to processing

To exercise these rights, please contact us using the details provided below.

  1. Retention Period

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

  1. Cookies

Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

  1. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page.

  1. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Learning is Hard
[Your Business Address]
Email: [Your Contact Email]
Phone: [Your Contact Number]

  1. Complaints

If you are unsatisfied with our response to any data privacy concern, you have the right to lodge a complaint with the Data Protection Commission (DPC) in Ireland.

This privacy policy is compliant with the General Data Protection Regulation (GDPR) and the Irish Data Protection Act 2018.